Lenovo have now screwed up the Parts Lookup (2024)

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RealBlackStuff
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Lenovo have now screwed up the Parts Lookup (1)
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Lenovo have now screwed up the Parts Lookup

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#1 Postby RealBlackStuff » Sat Mar 12, 2016 8:25 am

Why am I not surprised that Lenovo has ballsed up again!
The bungling incompetent Lenovo website programmers have yet again destroyed another perfectly good working web-function!
This time it's the PARTS LOOKUP.

Used to be working great at: http://support.lenovo.com/en_US/product ... ookup.page
Now they have new NON-working this: https://support.lenovo.com/us/en/partslookup

Small change, HUGE impact, since nothing much works.
E.g.: if you wanted to check if a specific X220 model came out with IPS, Parts Lookup used to tell you. NOT ANY MORE!

Lenovo, take the finger out and stop ruining it for us! Lenovo have now screwed up the Parts Lookup (2) Lenovo have now screwed up the Parts Lookup (3) Lenovo have now screwed up the Parts Lookup (4)

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bit_twiddler
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Lenovo have now screwed up the Parts Lookup (5)
Posts: 445
Joined: Wed May 16, 2012 3:36 pm
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Re: Lenovo have now screwed up the Parts Lookup

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#2 Postby bit_twiddler » Sat Mar 12, 2016 12:55 pm

I just tried both links for a T420s (4173L8U) and it seems to be working...

Daily Drivers: W520 i7-2760QM | W520 i7-2860QM | T420 FHD IPS i7-2640m | W701
Others: W510 | 701C (on its shrine)
Non-TP: Dell m7510
Currently Experimenting With: T420s

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bit_twiddler
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Lenovo have now screwed up the Parts Lookup (6)
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Re: Lenovo have now screwed up the Parts Lookup

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#3 Postby bit_twiddler » Sun Mar 13, 2016 4:04 pm

The parts lookup page seems to be producing some non-standard HTML,
that could be part of your problem. I haven't dug into it with a debugger,
but switching to another browser might make the site more intelligible.

The version of Chrome that I'm using "Version 49.0.2623.87 (64-bit)"
on Linux seems to display most of the page correctly, but some fields
are being displayed as raw HTML, so whoever wrote the page
should go back and fix this.

How does one report a problem with the page to Lenovo?

Daily Drivers: W520 i7-2760QM | W520 i7-2860QM | T420 FHD IPS i7-2640m | W701
Others: W510 | 701C (on its shrine)
Non-TP: Dell m7510
Currently Experimenting With: T420s

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Puppy
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Lenovo have now screwed up the Parts Lookup (7)
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Location: Prague, Czech Republic

Re: Lenovo have now screwed up the Parts Lookup

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#4 Postby Puppy » Sun Mar 13, 2016 4:27 pm

Both links do not work for me, machine type: 4287-59G. It returns "No results found, please check and try again."

ThinkPad (1992 - 2012): R51, X31, X220
Huawei MateBook 13

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bit_twiddler
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Lenovo have now screwed up the Parts Lookup (8)
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Re: Lenovo have now screwed up the Parts Lookup

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#5 Postby bit_twiddler » Sun Mar 13, 2016 4:50 pm

Try without the dash in the middle of the machine type, I'm seeing similar results.

Daily Drivers: W520 i7-2760QM | W520 i7-2860QM | T420 FHD IPS i7-2640m | W701
Others: W510 | 701C (on its shrine)
Non-TP: Dell m7510
Currently Experimenting With: T420s

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hhhd1
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Lenovo have now screwed up the Parts Lookup (9)
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Re: Lenovo have now screwed up the Parts Lookup

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#6 Postby hhhd1 » Tue Mar 15, 2016 8:20 am

It is not working for T400 6475AT3
working fine for t530

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RealBlackStuff
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Lenovo have now screwed up the Parts Lookup (10)
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Re: Lenovo have now screwed up the Parts Lookup

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#7 Postby RealBlackStuff » Tue Mar 15, 2016 8:55 am

It seems some of the X220 are working, most X220 are not, most of older machine-info is pot-luck or gone.
Problem is, I'm not interested in anything from T430/T530/W530/X230 onward.
Trust Lenovo to screw good things up! Lenovo have now screwed up the Parts Lookup (11) Lenovo have now screwed up the Parts Lookup (12)

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bit_twiddler
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Lenovo have now screwed up the Parts Lookup (13)
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Re: Lenovo have now screwed up the Parts Lookup

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#8 Postby bit_twiddler » Tue Mar 15, 2016 10:39 am

Hasn't somebody downloaded this site at some point in the past to a spreadsheet format?
I wish I could recall, but memory fades.

Daily Drivers: W520 i7-2760QM | W520 i7-2860QM | T420 FHD IPS i7-2640m | W701
Others: W510 | 701C (on its shrine)
Non-TP: Dell m7510
Currently Experimenting With: T420s

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RealBlackStuff
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Lenovo have now screwed up the Parts Lookup (14)
Posts: 24028
Joined: Mon Sep 18, 2006 5:17 am
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Re: Lenovo have now screwed up the Parts Lookup

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#9 Postby RealBlackStuff » Tue Mar 15, 2016 10:56 am

They downloaded the MTM, which is now accessible via the MTM-link at the top of this page.
Partslookup was never downloaded AFAIK.

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hhhd1
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Lenovo have now screwed up the Parts Lookup (15)
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Re: Lenovo have now screwed up the Parts Lookup

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#10 Postby hhhd1 » Wed Mar 16, 2016 8:37 am

I do not think it was possible to scrape parts lookup because it required serial number, and in some cases, a serial number require mtm to perform the search (possibly because a serial number could exist with more than 1 MTM)

a serial number has 7 alphanumeric characters, so possible serial numbers = 36^7 = 78,364,164,096

add to that the possiblity of multiple MTMs per serial number.

well, .. if anyone knows of a way to scrape the data NOW please post it Lenovo have now screwed up the Parts Lookup (16)

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lincolnor
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Re: Lenovo have now screwed up the Parts Lookup

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#11 Postby lincolnor » Sun May 01, 2016 7:04 am

Both warranty and parts lookup are not working for T61 type 64584uu. Machine with NVIDIA Quadra NVS 140M with 08/08 sticker date and like to confirm the production date.

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jaspen-meyer
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Lenovo have now screwed up the Parts Lookup (17)
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Re: Lenovo have now screwed up the Parts Lookup

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#12 Postby jaspen-meyer » Fri Jun 03, 2016 3:04 pm

hhhd1 wrote:well, .. if anyone knows of a way to scrape the data NOW please post it Lenovo have now screwed up the Parts Lookup (18)

doesn't looks like it'd be very easy with curl.

But there is now a 'Parts Batch Query' link on the page. I haven't tried it.

T420 i7 3612QM seabios; T420 i7 3630QM; T400 Q9100 seabios; T61 P9600; T60 libreboot; x62; x60s libreboot, led; x24 xiphmont led

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Lenovo have now screwed up the Parts Lookup (2024)
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